Topgeophone's top experts have created a frequently asked questions platform to help you with your questions. If your question is not available on our FAQ page you can also contact our customer support on our Contact page.

Once the owner of the phone clicks on the link sent by SMS, the location of the phone will immediately be sent to our platform. Once we have the information, we will send it to you directly by SMS or email.

The Topgeophone team has made sure that our platform is available for all phone brands.

To locate a phone you just have to :

  1. Enter the phone number you want to locate
  2. Give us your email address or your phone number on which you want to receive the geolocation
  3. Log in to your personal space to follow the phone's position in real time

Topgeophone and its experts have set up a localisation platform available for all operators.

To cancel your subscription to Topgeophone, all you need to do is provide the email address you used when you took out your subscription and insert it in the space provided on our "Cancellation" page.

The discretion and anonymity of our customers is Topgeophone's priority. It is impossible for the phone owner to know the name of the person requesting the location of their phone.

If your question is not available on our FAQ page, you can contact our advisors: